• Home
/
• Interactive services

Interactive services

• Track and trace
  Check the delivery status of your item, anytime, with your product code and ticket number.
• Book a courier
  Arrange a courier pick-up online with your phone number and PIN.
• Order products
  Order tickets and packs quickly and easily online with your phone number and PIN.
• Arrange redelivery
  If you were out when your courier called, arrange to have your item redelivered, send it on to someone else or collect it from a branch.
• Address checker
  Check whether your delivery address is rural, residential or if we deliver there on a Saturday.
• Check pick up address details
  Check the pick up address details registered agasint your PIN number.
• Lost PIN number?
  If you have lost or forgotten your Automated Booking Number simply contact your local branch.
• Track and trace integration
  Integrate our Track and Trace into your website or customer database for your customers convenience.
• Account application
  If you do not have an account with Castle Parcels, you can set up an account online.