We love to hear from our customers
Due to COVID-19 Our Customer Service will be working on reduced hours of 8.30am to 5.00pm Monday to Friday. Please note these hours differ from what is advised in the branch contact information
Click on your local branch in the list below to get contact details. Alternatively you can email us on firstname.lastname@example.org.
Our FAQs section has the answers to commonly asked questions.Visit FAQs
Our Customer Services team is here to help. Call 0800 404 303.Email us
Our tracking tool can locate your package at the click of a button.Track IT
Search and receive details on your local Castle Parcels branch.See Below